Privacy Policy

Effective Date: January 9, 2026

(Re)Connect Therapy Center (“we,” “us,” or “our”) is committed to protecting your privacy and maintaining the confidentiality of your personal and health information. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, contact us, or engage in services.

Who We Are

(Re)Connect Therapy Center provides individual, couples, group, and family therapy services in Maryland.
Address:
8320 Bellona Avenue, Suite 130 B
Towson, MD 21204

Phone: 443-550-7159
Website: https://www.reconnecttherapycenter.com/

Information We Collect

Personal Information

We may collect personal information you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Information shared through contact forms, consultation requests, or scheduling tools

Health Information

If you become a client, we may collect protected health information (PHI) as part of providing therapy services. This information is handled in accordance with HIPAA and Maryland state laws.

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Pages visited

  • Date and time of access

This information is used for website functionality, security, and analytics.

How We Use Your Information

We use your information to:

  • Respond to inquiries and consultation requests

  • Schedule appointments and communicate with you

  • Provide therapy services

  • Improve our website and services

  • Comply with legal and ethical obligations

We do not sell or rent your personal information.

Confidentiality & HIPAA Compliance

Therapy services are confidential and protected under the Health Insurance Portability and Accountability Act (HIPAA). Clients receive a separate Notice of Privacy Practices that explains in detail how protected health information is used and disclosed.

Website inquiries and email communications are not a substitute for therapy and may not carry the same level of confidentiality as in-session communication.

Communication & Email

If you contact us via email or a website form:

  • Communication may not be fully secure

  • Please avoid sharing sensitive or urgent clinical information

By contacting us electronically, you acknowledge and accept these risks.

Cookies & Analytics

Our website may use cookies or similar technologies to improve user experience and analyze website traffic. You can disable cookies through your browser settings if you prefer.

Third-Party Services

We may use third-party tools (such as scheduling platforms, secure email services, or analytics providers) that comply with privacy and security standards. These providers only receive information necessary to perform their services.

Insurance & Superbills

(Re)Connect Therapy Center is an out-of-network provider. If you request superbills for insurance reimbursement, relevant information may be shared with your insurance company at your direction.

Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children through our website.

Your Rights

Depending on your relationship with us, you may have the right to:

  • Request access to your records

  • Request corrections

  • Request limits on certain disclosures

These rights are explained further in our Notice of Privacy Practices.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

(Re)Connect Therapy Center
8320 Bellona Avenue, Suite 130 B
Towson, MD 21204
📞 443-550-7159